Amazon Web Services is down, global failures from Canva to Perplexity: what’s happening

Credit: Amazon

During the morning today, October 20, 2025, various platforms such as Canva, Amazon and Perplexity are experiencing malfunctions: as confirmed by the portal Downdetectorthe downside is also affecting the infrastructure of Amazon Web Services, as well as the virtual assistant Alexa, some social networks such as Snapchat and Signal and several games such as Clash Royale.

The apps and platforms down today, October 20th. Credit: Downdetector

The generalized nature of this problem immediately led to the belief that the downside of Amazon Web Services, Amazon’s cloud computing which provides the infrastructure for many other services, caused a cascade reaction. In other words, numerous platforms rely on Amazon’s cloud and, as a result, the malfunction of the latter has caused problems for several sites.

Second Downdetectorin Italy the list of platforms involved is quite long and also includes Fortnite, Clash of Clans, Amazon Alexa, Zoom, Duolingo, My Fitness Paul and Airbnb.

The problem, however, has a global scope: although reports are decreasing in the last few minutes, the Canva platform is still inaccessible and presents this message:

Credit: CANVA

According to the latest updates, the responsibility would actually be attributed to a problem in the AWS network infrastructure, which is causing a global downtime. The company confirmed that “technicians were immediately involved and are actively working to both mitigate the issue and fully understand the root cause.”